My local bakery cannot seem to get my coffee or roll just the way I ordered it! It’s not that they’re busy, it’s because the people behind the counter are not “listening” properly.
Poor listening skills lose customers every day. Countless hours and money is wasted because of communication problems. How ironic, that something as basic as listening to a customer is often overlooked in a fortune 500 company or at your local bagel shop!
We are a creative, innovative company that offers a training program directly focused on your specific needs. We make sure that your sales team is given the nuts and bolts skills necessary to bring in new business, service existing accounts, while also selling your clients additional products and services.
I have been in sales for over thirty years:
-Edward Grande, Director of training, New Concepts For Living
We will present an overview on good and poor communication skills, for your outside sales people, your inside sales team or the office staff. We will touch on the importance not only of communication with the client, but internal communication within the business itself; which is an imperative factor in running your company efficiently.Some things that will be covered:
While managing a territory, there are many things a sales person must keep in mind. The following are just some of the major issues that will be covered in a seminar or training class:
With sales teams, we will begin one step at a time to build our sales person. We will do this with interaction between the sales group and the trainer! We will prepare the sales person to make sales calls.Some things that will be covered:
Our training is interactive—in other words, we will practice role playing! Each person will take turns being the buyer and the seller. Each trainee will "critique" the other’s presentation as well as learn how to plan an efficient day of sales calls.Some things that will be covered:
Don't wait any longer for training your business NEEDS!